Role overview
Bridge business requirements and application delivery.
Analyze needs, improve business applications, support technical changes, and help teams translate operational requirements into working systems.
Responsibilities
- Gather requirements and document application changes
- Support programming, configuration, testing, and issue resolution
- Collaborate with business users, developers, and QA teams
- Assist with production support and process improvements
Requirements
- Programming or application support experience
- Strong analysis, documentation, and troubleshooting skills
- Ability to work with both technical and business stakeholders